
OPS - for increased profitability
Want to streamline your systems to minimize waste, improve your processes, increase profitability and get your team on board?
That’s what OPS does for you so you can get back to what’s important ... GROWTH and PROFITABILITY.
What we offer:
Process Improvement
Working with you, OPS will define process improvement through:
- Documenting your processes
- Auditing your processes
- Training your team in process management
Performance Measurement
What gets measured gets done
- Determine critical success factors
- Create management dashboards
- Implement metrics driven plans
- Develop compliance metrics
Organizational Redesign
Our proven methodology will get your teams merged & headed towards business growth with:
- Retention analysis
- Reducing turnover costs
- Career Maps
- “Stay Interview” training
OPS for increased profitability

Karen Herdina, Founder, Philanthropist, and Advocate
Mrs. Herdina has dedicated her life to operational success. In her professional life she has gone from a 3rd-shift computer operator and senior leadership onto an executive-level consultant and now President and CEO of Operational Performance Success (OPS).
Her professional life accomplishments reveal a deep and wide skill-set as well as a history of high achievement.
- 20 years of Executive Leadership
- Acquisitions, Mergers, and Divestures Leadership
- Six Sigma Blackbelt
- M.S. Computer Sciences
But, the personal side shows an equally deep and wide skill-set and history of accomplishment for persons with developmental issues. Karen works tirelessly to advocate on behalf of those who cannot effectively fight for themselves.
When you get a full picture of the woman behind OPS, you will find a humble, passionate, persistent, but patient, executive who is willing to put another set of eyes on the issues your leadership team is facing. She draws from a wide set of relationships to form a collaborative team willing to step in as needed.